BoyleSports Terms and Conditions

Welcome to BoyleSports Casino. These Terms and Conditions govern your access to and use of our website, sportsbook, casino games, and all related services. By registering an account, browsing our platform, or placing a bet with us, you agree to be bound by the terms set out below. We encourage you to read this document carefully before using any part of our site. If you do not agree with any part of these terms, you must not use our services.

Who We Are

BoyleSports Casino is operated by BoyleSports (Gibraltar) Limited, company number 112469, licence 1010144, registered at Suite 23 Portland House, Glacis Road, Gibraltar. We are part of the BoyleSports Enterprise Group, a family-owned business founded by John Boyle in 1982, based in Dundalk, Ireland, employing approximately 2,700 people across 390+ retail shops. Our operations are authorised and regulated by the UK Gambling Commission under licence number 39469, the Gibraltar Gambling Commissioner under RGL 083 & 084, and the GRAI in Ireland under licence GRAI-0852-RB-26-0001. We primarily serve customers in the United Kingdom and Ireland, and we reserve the right to restrict access from other jurisdictions where online gambling is not permitted.

Eligibility and Account Registration

To open an account with us, you must be at least 18 years of age and legally permitted to gamble in your jurisdiction. When you register at BoyleSports, we require accurate personal information, including your name, date of birth, address, and payment details. We may ask you to verify your identity before allowing withdrawals, in line with our anti-money laundering obligations. Each person may only hold one active account with us; duplicate accounts may be suspended or closed at our discretion.

• We require you to provide truthful and up-to-date registration information
• We may request identity verification documents at any stage
• We reserve the right to suspend accounts that breach these terms
• We do not permit account sharing between multiple individuals

Deposits, Withdrawals, and Payments

We accept deposits via debit cards (Mastercard, Visa Debit, Visa Electron), Skrill, Neteller, PayPal, Paysafecard, Google Pay, Apple Pay, bank transfer, and cash at BoyleSports shops. Our minimum deposit is €/£5, with a maximum of €/£10,000, and all deposit methods are free of charge. Please note that we do not accept credit cards as a funding method. When it comes to withdrawals, we process payouts via Visa Debit, Mastercard, Skrill, Neteller, PayPal, Apple Pay, bank transfer, or cash at our retail shops, following a closed-loop policy that returns funds via your original payment method. Our minimum withdrawal amount is £/€10, and standard processing times range from 2-5 working days, with cashouts completed within 5 business days. Withdrawals exceeding €50,000 per day require you to contact our Customer Services team directly.

Our Games and Services

At BoyleSports, we offer more than 5,000 games across our casino and sportsbook, supplied by over 30 providers including Playtech, Pragmatic Play, Play'n GO, Blueprint Gaming, and Hacksaw Gaming. Our live casino experience, powered by Playtech, features live blackjack and roulette tables. We also provide Slingo, Instant Win games, Bingo, Poker (Texas Hold'Em, Omaha), Lotto, and Virtuals, alongside our full sportsbook offering. BoyleSports Casino includes progressives, scratch cards, video poker, craps, and classic pokies, giving you a broad range of entertainment options across desktop, mobile, and our dedicated iOS and Android apps.

Bonuses and Promotions

Our welcome bonus for new UK sports customers (excluding Northern Ireland) offers Bet £10, Get up to £25 in free bets, subject to qualifying bets and a 7-day expiry. New UK and ROI gaming customers can claim up to 100 Free Spins on selected slots such as Big Bass Bonanza and Book of the Fallen, valid for 72 hours. We also run ongoing promotions including Best Odds Guaranteed, Acca Rewards, Acca Insurance, Early Payout offers, Super Boosts, and our Drops & Wins promotion featuring a prize pool of £/€25,000,000. Our loyalty program rewards members with free spins every Tuesday and Friday, plus weekly and monthly prize draws. All bonuses are subject to specific terms, wagering requirements, and eligibility criteria, which we publish on our promotions pages. We reserve the right to amend, withdraw, or cancel any promotion at our discretion, particularly in cases of suspected abuse or bonus fraud.

Responsible Gambling

We are committed to promoting safer gambling practices across our platform. We provide tools such as deposit limits, self-exclusion, time-outs, and reality checks to help you manage your play. If you feel your gambling is becoming a problem, we encourage you to contact our support team or reach out to independent organisations such as GamCare or BeGambleAware. We take our responsibility seriously and will act promptly where we identify signs of harm.

Account Suspension and Termination

We may suspend, restrict, or close your account if we have reasonable grounds to believe you have breached these terms, engaged in fraudulent activity, used prohibited betting patterns, or provided false information. In such cases, we reserve the right to withhold winnings pending investigation. You may also request closure of your account at any time by contacting our Customer Support team.

Limitation of Liability

We strive to provide a reliable and secure service at all times; however, we do not guarantee uninterrupted access to our platform. We are not liable for losses arising from technical failures, internet connectivity issues, or circumstances beyond our reasonable control. Our liability, where permitted by law, is limited to the amount of your account balance or the specific transaction in dispute.

Customer Support

Our support team is available 24/7 via live chat, email at care@boylesports.com, and phone. We aim to resolve queries about deposits, withdrawals, bonuses, or account issues as quickly as possible. Our team communicates in English and is trained to assist with all aspects of your BoyleSports experience.

Changes to These Terms

We may update these Terms and Conditions from time to time to reflect regulatory changes, new features, or operational requirements. We will publish any updates on this page, and your continued use of BoyleSports Casino after changes are posted constitutes your acceptance of the revised terms. We recommend checking this page periodically to stay informed of any updates that may affect your account or use of our services.

Governing Law

These terms are governed by the laws applicable to our operating licences, including those of Gibraltar, the United Kingdom, and Ireland. Any disputes arising from your use of our services will be handled in accordance with the regulatory frameworks under which we are licensed, and you agree to cooperate with our resolution procedures should any issue arise.